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Looks Like I Forgot My Xbox Live Password...


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#1 pcween

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Posted 22 May 2006 - 06:33 PM

Hi there!

My XBOX 360 died a week ago. I activated a 12-month XBOX LIVE gold membership on 01.05.2006.

Today I got a (working) replacement XBOX 360 from MS via mail (with a new hard disk). In the XBOX LIVE setup menu I have to setup my gamertag, email-address and password. I am sure about my gamertag, but somehow my email-address or password don't match...

I know that my savegames are gone forever because of the new hard disk.
But I need access to my XBOX LIVE account, so I can at least have my old achievements back and use the remaining 11+ months of my XBOX LIVE gold membership.

I tried to reset my password via the Credential Management section on the MS Passport Homepage (https://accountservi...f?lc=1033&id=10) - but I never receive an Email from them!

I also tried to contact MS support via the online form on the MS Passport Homepage (http://support.passp...mail&ct=eformts) - but no reply so far either...

Do you guys have some ideas how I can get my account back?

#2 pcween

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Posted 22 May 2006 - 07:46 PM

It works now. All I had to do was wait for the password reset email to arrive jester.gif

#3 patrick2269

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Posted 22 May 2006 - 11:36 PM

Did you not keep your old HD?

#4 pcween

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Posted 24 May 2006 - 02:21 PM

no, they asked me to send in the xbox360, the power supply AND the hard disk.

#5 awsomefergie33

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Posted 17 November 2011 - 12:20 AM

hi pcween,
i forgot my password to my account also but i also dont remember the email i used so i am very angery and confused so can you send me a message on what you did or actually what i need to do. if you can i would apreciate that very much.

thanks,
awsomefergie33










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