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MS Admits Halo 3 Scratched Disc Problem - Free Replacements


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#1 Xbox-Scene

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Posted 25 September 2007 - 04:41 PM

MS Admits Halo 3 Scratched Disc Problem - Free Replacements
Posted by XanTium | September 25 11:41 EST | News Category: Xbox360
 
From computerandvideogames.com:


Microsoft has admitted there's a problem with Halo 3's Limited Edition packaging scratching game discs, and is now offering replacements via the Xbox website.

The problem is blamed on the plastic and foam nub in the LE tin designed to hold the discs; it turns out plenty of gamers - including CVG - are opening their copies of Halo to find the discs loose and scratched.


Full Story: computerandvideogames.com
Disc Replacement Program: here (free for the Halo 3 Limited Edition until 12/31/07)






#2 rabbitstroker

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Posted 25 September 2007 - 04:27 PM

lol, is this a world record, ms admits fault on there part so quick, hmm shame they didnt do the same with the 3 redlights grr.gif

#3 wassco

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Posted 25 September 2007 - 04:29 PM

cost to fix replace a dvd...35 cents....

cost to replace a console....a helluva lot more...

#4 quall

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Posted 25 September 2007 - 04:33 PM

lol, people who bought the legendary copy at midnight will need to wait up to 2 weeks to get their copy back if they exchange.

Edited by quall, 25 September 2007 - 04:33 PM.


#5 swampy

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Posted 25 September 2007 - 04:37 PM

Good lord, their normal price is $20 to exchange a scratched disc. We need consumer protection laws that would mandate they either remove the copy protection, or offer exchanges for all protected media at a rate of 50 cents, plus $1 packaging fee, plus current postal rates for 3oz package.

#6 Lezlyte

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Posted 25 September 2007 - 04:38 PM

I kind of laughed yesterday when I saw this news, thinking "Wow, another sad panic story" but it was right. As soon as I opened my tin, the game disc fell out, with a thumb print-sized scratched area on the back...

#7 ILLusions0fGrander

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Posted 25 September 2007 - 04:53 PM

and to think how much people are paid to come up with the packaging for things like this.

#8 beasty54

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Posted 25 September 2007 - 04:55 PM

Microsoft are certainly showing the world how quality control should NOT be done. Since the xbox 360 has been launched we have had the 3 red lights that microsoft have admitted is a design fault, The wireless headset not working with original wireless pads, the wireless steering wheel being recalled for a fix, dash updates temporarily disabling consoles that have not had previous updates, and now Microsofts console selling game (limited edition) comes in a case that can scratch the disc to bits!
Nice one Microsoft laugh.gif

#9 DoTsTeR

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Posted 25 September 2007 - 05:18 PM

I dare someone to send in a burned copy of halo 3 with an ink jet print job..

BAHAHA

#10 microsnakey

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Posted 25 September 2007 - 05:28 PM

QUOTE(DoTsTeR @ Sep 25 2007, 05:54 PM) View Post

I dare someone to send in a burned copy of halo 3 with an ink jet print job..

BAHAHA

LOL or just send a free internet disc with aol crossed out and write halo 3 instead

#11 Nutstool

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Posted 25 September 2007 - 05:34 PM

Have they even stated if they're recalling the games in defective packaging? I doubt it, they'll leave them on sale most likely to keep the sales up until they get replacements issued to stores, then all the poor people who are oblivious to this will open the packaging to have their smiles turn to tears! So very sad Microsoft, get a grip, these things are supposed to be subjected to quality control, how difficult must it be to put blank discs into some of these packages then throw them around a bit to see if they do the job they're supposed to do?

#12 sicknasty413

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Posted 25 September 2007 - 06:24 PM

I got the Collector's Edition (and the Legendary, lol)

I will admit that both discs that come with the Collector's Edition were somewhat scratched up.

The game didn't skip or anything. But I only played campaign and a little matchmaking.

#13 mjar81

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Posted 25 September 2007 - 06:25 PM

I was at a midnight release last night and was about to drive home when i decided to check the disc. I opened it and sure enough, the disc was scratched.
I took it back into the GameStop and they traded it out no questions for me (what they SHOULD have done).
So i'm just happy that i had the opportunity to swap mine out.

#14 chipagain

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Posted 25 September 2007 - 06:27 PM

Look on the bright side. If the game comes pre-scratched there's no need to damage it by putting it in the your xbox 360.

#15 mat82284

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Posted 25 September 2007 - 07:07 PM

QUOTE(chipagain @ Sep 25 2007, 06:03 PM) View Post

Look on the bright side. If the game comes pre-scratched there's no need to damage it by putting it in the your xbox 360.



haha you must have forgotten microsoft fixed the scratch disc thing, so they decided what the hell lets scratch a few million halo 3 copys maybe there stupid enough to just buy a new one instead of trading it in. hahah





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