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120gb Slim 8002f14e Error Code


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#1 OCF

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Posted 07 January 2011 - 02:05 PM

Recently got a second hand PS3 slim, AFAIK it was working fine other than a BD wouldn't eject or accept discs. Finally got around to buying a controller and now this update loop problem.

Ive tried 3 seperate HD's, The original 120gb, 80gb and a 320gb all toshiba all fully working, one was even brand new out of the antistatic. Problem occurs with all three.

It gets to the final stage of installing the actual update post formating and gives error code at around 40%, then theres the 60 sec countdown and the PS3 restarts and attempts the install over again, failing at the same point.

Pulling the HD allows the update to continue past 40%, If I reinsert the HD after 40% it then freezes again at around 70%. If I pull the HD and leave it out, the update gets to 99% then freezes.

One question I have is, if the update gets to 99% with the HDD pulled, then it must be not needed to complete the actual update. But if I leave the HD in during the update, the activity light is quite busy throughout. What is being passed between the HD and console during this process?

Ive tried all the fixes. HD format, pulling the HD, alternative firmware files, removing the battery, recovery menu, reseating BD cable.

Nothing seems to work. I can get out of the update loop by formatting the HD, but then I'm back at step one with the PS3 requesting firmware update all over again.

I can access the recovery menu normally (2 beeps when holding power) but when its stuck in the update loop I cant access the recovery menu. I was hoping I could use one of the recovery menu options to fix the HD as the firmware/os is obviously being partially installed and then failing at some point.

One thing I am now suspecting is the Bluray drive itself. I tampered about with it trying to fix the eject problem that was before I got the controller. Not only does the drive not eject, but there is no sound from the drive at all when I hit eject, and the Blue led in the corner of the P/E board never even flickers.

I'm going to try pulling the blu ray drive and seeing how far the update gets for comparison

thanks any suggestions at all appreciated, Console was free and warranty is void




#2 OCF

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Posted 09 January 2011 - 08:08 PM

continuity check with a multimeter on the Bluray data cable checks out ok and I also tried installing 3.55, still no luck.

Can anyone tell me whether I should be getting something from the drive even if its somehow not being recognized by the PS3, its definitely getting power e.g. does it normally make some noise upon bootup or when does the activity light usually come on.

thanks

#3 peanwean

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Posted 11 January 2011 - 12:17 AM

hey man, I signed up cause you seem to not be getting any ps3 love around here. smile.gif
anyways I think you're probably forced to either fix or replace the bd drive to get out of the loop. I recently bought a slim with a broken drive same as yours that was stuck in the loop. I've tried everything even formatting & updating the hdd in a fully working system but as soon as I put it back in the slim it asks for ofw from usb & then fails again. all of the scenerios that I've read about with bad drives is that it always fails around the 40% mark. (mine is 44%).
unfortunately mine is missing the ribbon cable & I don't have one for a slim so even if I do fix the drive im still stuck for now.
probably not what you wanted to hear but hope it helped a bit. if you figure anything out please let me know
BTW: the firmware is stored not only on the hdd but also somwhere on the mobo (im not smart enough to explain the ins & outs of that) which is probably why it hangs at 99% without the hdd installed.

Edited by peanwean, 11 January 2011 - 12:36 AM.


#4 OCF

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Posted 12 January 2011 - 03:12 AM

nice to get a reply smile.gif

Do you know of any way to determine whether its the laser or the control board?

seems like you have some experience with drive problems, when the laser is dead or faulty does the drive give any signs of life. I've had this drive apart and checked everything, it all seems good.

thanks

#5 peanwean

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Posted 12 January 2011 - 08:43 AM

actually, this is my first experience with this as well. my system was thrown by an angry girlfriend and, knocked a spiral geared shaft from its socket inside the drive. when i power mine on the drive makes some noise like its indexing the laser or something. if your laser was bad im pretty sure it would still accept and eject disks just not recognize them but, i dont know of any troubleshooting method for either.

whatever you decide just know that the bd drive board and motherboard are married together so if you try another drive dont toss the original board before hand.

whatever happens you can always ebay it for $100 and put that towards another project.

good luck!!

#6 peanwean

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Posted 12 January 2011 - 05:43 PM

SUCCESS!!!!!

http://community.eu....F0/td-p/9465304


read through this and see if any of the fixes work for you. im not sure why mine finally took because ive tried all of these before except shorting the battery posts (which im not sure had any effect on mine). i left the battery out and through a series of pulling the hdd and letting it time out it finally went through an extremely fast update and acted like nothing was ever wrong.

this is nothing more than a jailbreak system for me so no more updates ever for this bad boy!

next stop ebay for the ribbon cable so i can test out the disk drive.

good luck man!!

#7 OCF

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Posted 12 January 2011 - 07:15 PM

wow congratz man, can you give me any details about how and when you pulled the hd.

the thread you linked to is a little confusing, I have read it before with no luck, but it seems to work for you so I'll try it again.

What exactly was the steps that worked for you?


edit-

Whenever I have pulled the HDD out I never get a countdown. Countdown only occurs at the magic percentages 40 and 70 and this only happens when the HDD is in.

Edited by OCF, 12 January 2011 - 07:16 PM.


#8 OCF

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Posted 12 January 2011 - 10:44 PM

I get the countdown along with various error codes if I pull the HDD before 5% countdown occurs at around 20%

#9 OCF

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Posted 17 January 2011 - 04:14 AM

I was finally able to get the PS3 slim booting normally.

I repeatedly pulled the HD at beginning of update. It then would fail at 9-11% and give a 60 second countdown.

99% of the time after the countdown runs out he PS3 just hangs untill you put the HD back in, it then restarts back to the update but only once the HD is put back in.

But 1% of the time the PS3 reboots after the countdown WITHOUT THE HD, this is the key. Once this happens when it restarts it says press the PS button to continue, and then says the PS3 HD needs to be formatted.

It then does a very fast update (takes 30 secs or less), after this is the license agreement screen. You have to select cancel here, not "I accept" or "I do not accept". After hitting cancel the PS3 loaded dashboard fine.

Now I'm back to square one after trying to update to 3.55 the update loop is back. Been trying for the past hour to get the above fix to work again. Gotta be patient the first time it took me about 15 tries to get it.

hope this can help out anyone else stuck in the update loop.

Question - would having a jailbreak key give me more control over his problem, e.g. can it force boot the PS3 past the update screen?

thanks

#10 peanwean

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Posted 17 January 2011 - 04:42 AM

EDIT: my bad i didnt see your last post before i made this one. nice work though

sorry to leave ya hangin buddy biggrin.gif

i wish i would have payed more attention when i did mine but it was 3 am and i had made several attempts before this one so i was just kinda goin through the motions.

i had to pull my hdd around 35-40% or else it would give me an error before it even reached the 44% mark.
once the hdd is pulled it should run all the way to 99% and then hang. when it reached 99% i tried two different things but i cant remember which one worked for me 1) let it sit there for some time (a few minutes) and it will go to a black screen for a bit then start the countdown 2) pull the power cord and put it back in then the countdown will start. i cant remember if i pushed my hdd back in before the countdown ended or after it timed out. but whatever worked brought me to the user agreements which i DID NOT agree to(yes my caps lock button works cool.gif ). once you cancel the user agreement it will run through a very fast update and ask for ofw from usb.
BTW: my battery was out this whole time.not sure if it matters or not though.

i do appologize for not being more clear but like i said i had no hope that it would work so i was flippin back and forth from tv to the update and not really paying attention to what was goin on.

im now pulling my hair out trying to get this pos bd drive to function right. which was the reason why i had so many problems with the update(i know the horse before the cart)

yet again, good luck

have you made any progress with your bd drive? im facing almost the same situation right now. when i try to put a disk in the eject light just flashes with no sound or movement of any kind.

Edited by peanwean, 17 January 2011 - 04:38 AM.


#11 OCF

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Posted 17 January 2011 - 05:22 AM

QUOTE
have you made any progress with your bd drive? im facing almost the same situation right now. when i try to put a disk in the eject light just flashes with no sound or movement of any kind.


no luck yet, I'm pretty sure its my laser. By eject light do you mean blue led in corner of p/e control board. I don't get any Blu ray activity, no sound or LED activity.

At least you can rule out the BD control board being bad if you can still run demos.

I've given up for tonight, will try to recreate the fix tomorrow. PS3 still seems a dam mystery. I've had 3 differing error codes pop up at the exact same %.

If I pull the HD at -

0-1% I get 8002F165 at 9-11%
2-3% I get 8002F072/8002F042 at 9-11%
5%+ Update runs all the way to 99%

let me know if you get lucky with the drive

thanks

also if your feeling brave and you don't plan on jailbreaking try updating to 3.55 and see if the loops comes back.

QUOTE
pull the power cord and put it back in then the countdown will start


but that would cut power and the loop would start over when you powered up again?

#12 peanwean

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Posted 17 January 2011 - 05:59 AM

i mean the blue led right by the eject button. mine used to make some grinding noises so i took it apart and found the problems with it and it worked one time while partially dissasembled but after putting it back together i get nothing at all besides the led. if i shove a disk in it the blue led stays on all the time like its supposed to but the disk is not recognized. ive had it apart and together several times now with no luck.

im not updating it at all again until the drive is fixed. that loop drove me nuts. besides ive already robbed the hdd for another system.



#13 OCF

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Posted 17 January 2011 - 06:22 AM

its a slim your talking about with the blue led next to the eject right?





#14 peanwean

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Posted 17 January 2011 - 07:14 AM

yep. started out as a 120gb system. not sure of the model number off hand

#15 OCF

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Posted 17 January 2011 - 03:22 PM

Decided to try my luck and contact Sony. The slim is still in warranty.

They've arranged a courier to come tomorrow for doorstep exchange.

They said they would swap for a refurbished 120gb system with 3 month warranty.

The customer support guy I spoke to said that the courier would simply check the serial # on my slim before he took it, to make sure I'm not pulling a fast one.

My worry is that I'm going to have shit of them for breaking the warranty, which I didn't tell them over the phone. It seems a bit far fetched to me but would they have any right to demand the refurb back if my slim isn't in warranty.

The dude on the phone didn't even ask if it had been opened, didn't even require a proof of purchase. Just a phone number and address.




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