Slow Connection After Upgrading... Fiber Optics?
Posted 04 August 2011 - 06:46 PM
what do you think the problem is with the slow connection after paying for an internet upgrade? i dont know much about fiber optics but ive heard about them. would this help the internet flow smoother/faster to the xbox?
thanks for any help/suggestions!
Posted 04 August 2011 - 07:34 PM
If you want to see if your connection is up to snuff and you're getting what you were promised, go to speedtest.net and run the test and share it here. Then go to pingtest.net and run the test and share it here.
Posted 04 August 2011 - 09:01 PM
im on my wireless laptop and my xbox is hard wired so idk if thatll make a difference but here are the results...
Test / Ping / DL Speed / UL Speed
1 / 39 ms / 6.29 Mbps / 1.86 Mbps
2 / 50 ms / 19.15 Mbps / 1.54 Mbps
3 / 45 ms / 19.63 Mbps / 1.2 Mbps
Test / Grade / Ping / Jitter / Packet Loss
1 / B / 61 ms / 31 ms / 0%
2 / B / 60 ms / 25 ms / 0%
3 / B / 69 ms / 44 ms / 0%
i did a couple more ping tests and the highest it goes is low 70's.
hopefully this helps
Edited by TTGo iRunDaShow, 04 August 2011 - 09:28 PM.
Posted 04 August 2011 - 09:30 PM
I know 15 minutes from here in certain directions will have a significantly negative impact upon the connection quality. If your friend has a different ISP that has better connection to the backbone, that will result in better connection and less latency.
Your jitter (the variation in your ping) is horrible, and your ping is not really good either. It's not horrible, but when you take into account that your ping will be added to the ping of the host when finding the total ping, you're probably looking at 120ms+ in a best-case scenario for most games. I think in CoD, 4 bars is below 100ms. So your ping in most games is probably between 150ms and 250ms.
Posted 05 August 2011 - 12:56 AM
is there any way to fix the connection other than switching providers? idk if a fiber optic converting thing would work? or maybe something else?
Posted 05 August 2011 - 01:00 AM
Your results likely won't get any better due to your location. You're probably pretty far from the closest switch, which makes your ping less than average. That's one of the downsides to living in most rural areas.
Posted 05 August 2011 - 01:48 AM
Posted 05 August 2011 - 02:09 AM
ping -n 50 www.google.com
See what your ping time is, and what variation you get. If it really is as bad as your previous results suggest then complain to your ISP.
Edited by Heimdall, 05 August 2011 - 02:27 AM.
Posted 12 August 2011 - 08:23 PM
What is absolutely certain is that if you don't do some further investigation as suggested, then use the evidence you collect as the basis for a complaint, nothing will happen.
Posted 15 August 2011 - 09:15 PM
minimum= 51 ms, maximum= 112 ms, Average= 58 ms
is that good enough for me to complain?
Edited by TTGo iRunDaShow, 15 August 2011 - 09:16 PM.
Posted 15 August 2011 - 09:25 PM
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