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Matrix External Programmer Unknown Device


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#1 escreate

escreate

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Posted 06 January 2012 - 08:45 PM

Concerning the MATRIX External Programmer included with the Matrix Freedom PCB for Liteon DG-16D4S Drives. I ran the PL2303_Prolific_DriverInstaller_v1.5.0.exe program to install the MATRIX External Programmer driver on my Win XP Laptop PC. I get "Unknown Device" in Device Manager when I plug a USB cable from the MATRIX External Programmer into my Laptop PC. I think the MATRIX External Programmer is defective. Can anyone give me some insight into this issue?

#2 escreate

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Posted 12 February 2012 - 05:43 AM

I contacted the MATRIX Team and they finally decided that it was defective and sent me a replacement External Programmer. It works great.




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