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What Does My Error Status Report Mean? :o(


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#1 onedaymyfriend

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Posted 09 May 2012 - 10:21 PM

Hi guys! I've got a brand new 360 250gb, I used it online the other day (using 1 month free xbox live) watching some youtube vids. I tried going online tonight and can't even connect to the net, let alone Xbox Live.

Can anyone tell me what my Error Status Report mean? sad.gif

W: 0000-0021
X: 0000-F001
Y: 0000-0000
Z: 0000-0000

ID: FFFF-FFFF

L: 8015-1909
Q: 0015-10F1

Many thanks,

D

#2 Aldanga

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Posted 09 May 2012 - 10:27 PM

From what I can find online the MTU settings in your router are incorrect. I would suggest rebooting your router and seeing if that solves the problem.

#3 onedaymyfriend

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Posted 09 May 2012 - 10:29 PM

QUOTE(Aldanga @ May 9 2012, 10:27 PM) View Post

From what I can find online the MTU settings in your router are incorrect. I would suggest rebooting your router and seeing if that solves the problem.


Thanks for that Aldanga, I've rebooted everything; but no luck.


#4 Aldanga

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Posted 09 May 2012 - 10:41 PM

What happens when you run a connection test?

#5 onedaymyfriend

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Posted 09 May 2012 - 10:45 PM


I can't get an internet connection what so ever. Yet I can with my lappy down stairs.

#6 Aldanga

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Posted 09 May 2012 - 10:46 PM

If you run the connection test in the network settings on the console, it should tell you what the problem is.

#7 onedaymyfriend

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Posted 10 May 2012 - 07:27 AM


When I do a connection test, I get a message saying there's a problem with my connection (which there isn't) and I should turn everything off for 30 secs and try again.

I've also been through the five steps on the Xbox.com website. unsure.gif

#8 bairdes

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Posted 08 June 2012 - 10:16 AM

I would suggest rebooting your router and seeing if that solves the problem.




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