Microsoft's Biggest Mistake With The 360? Options

[stigzy]

Ignoring the general hardware fault had my vote
my first 360 was fine for just over a year then BANG RED LIGHTS
sent it off to be repaired (not to microsoft)......................still not working ! (no warranty at the time)
Bought a second flashed it got banned
So now i have 2 useless 360's i cant imagine how many consoles have been sent off off or had some sort of
diy fix attempt.(which could have been prevented if microsoft had grew some balls back then rather than 1.5 years to late.

Should my first 360 be repaired( doubtfull) i will stay on live if not my next purchase will be a ps3 along with the 5.99 a month to have piece of mind ....if your console should break or get dropped etc you have a new one almost straight away, so what i was spending on live will be spent there now.

I had a great time on live and had a few good friends on there

[BerT69]

Well my opinion on the whole "waiting 1.5 yr to admit" is that most of the people that have a dead console has opened it in the attempt to fix it, or gave it to a repair shop in a ATTEMPT to fix them.....but out of nowhere...3 YEAR WARRENTY!!!!.....sounds good...but most of the early people to experience the RRoD are screwed since they opened their console...and M$ knows this.... if you broke your seal at all... go see if M$ will honor the warrenty,,,,even if you didnt mod. It wont happen. I have repaired a few of these... and now these people are playing russion roulette because of M$ dragging their ass on the problem.......nothing like taking care of your customers.

[DeRuKu]

Ignoring the RROD - and until they released a new Revision of the 360 with LOTS of fixed issues im not going to buy a 360.
Until then ill stay with my Xbox1, Wii and various Retro-consoles-

[twistedsymphony]

IMO their biggest mistake was the RROD error... more so than not admitting to it for 1.5 years

The reason I voted that way was because when they first started seeing the problems crop up... they should have FIXED THE PROBLEM right then and there...

Denying the problem is a marketing tactic so I can't fault them for that... I DO fault them for not fixing it before they got to the point where they HAD to own up to it or face massive backlash from the gaming community.

[Heet]

Denying it. Every system has problems, but they should have owned up to it from the start. To say they didnt, is insulting our intelligence.

Bye bye 360 and most of all, M$.

[Lastrite]

Denying and ignoring RRoD, they should have altered the hardware & cooling to rectify it instead of pumping out more faulty prone boxes.

[Andrew_Roy]

Selling a SKU without harddrive standard would have gotten my vote if it were a choice.

[sephiroth99]

i think their biggest mistake is denying the RRoD. Problems can and will occur with the first gen of any electronic product (or any product for that matter), but I don't know why Msft did what they did with the situation. They kinda took back what they lost with the 3yr warranty, but the damage is made.

[bucko]

defo number 2, part of the reason why I don't have a 360 yet, ROD aint worth the money.

[freeboy]

when u got RroD al your complaining will end after all ok, no need complaining for dashboard, software and accecories if u got u'r console in garbage, so Rrod is number one rating..... i hate m$ for this junk and sale over price...

[jimbobjim]

Denial of the RROD problem was the worst thing. Had they just done something in the beginning many would still have working systems.

What about the poor quality disc drives? I've seen a ton af Sammys with some major tray sticking problems, plus, many scratch the crap out of games. And what about that noise?

This post has been edited by jimbobjim: Jul 9 2007, 07:45 PM

[JustDanMI]

Selling a SKU without harddrive standard would have gotten my vote if it were a choice.

I'd have to agree with you. That was their biggest mistake. Since that wasn't an option, I went with the fact that they ignored or so than denying it. If they would have fixed it right away, their credability would still be intact.

[Barnolde]

Next to no standard HDD, denying it was the absolute worst, now they just sit back and reap the flak of angry gamers.

This post has been edited by Barnolde: Jul 9 2007, 08:28 PM

[d3fault_dot_xbe]

the biggest mistake by far is not making an internal hard-drive the standard. developers now have to code for when there is no hd attached and when there is one attached. coders, by nature, are lazy; therefore, most games will not take advantage of the hd (caching etc) as they would have to code that much more... xbox 1 got it right, ps3 acknowledged that and copied xbox 1... so i think the lack of a built-in hd with every unit (hell, even a 10gb one on the lower end systems would still allow for caching) should be added to this poll...

[nowitzkiripp]

i dont want to sound like a homer here but i know so many people with the annoying loose magnet drive disk read problem error thats just not acceptable