I ordered a Xenium ICE from consolesource.com last Thursday. Their Web site listed the item as "In Stock". According to their terms and conditions, any item listed in stock will be shipped within 24 hours and I should receive an e-mail with a tracking number.
On Monday, I hadn't heard from them, so I tried to call their toll-free number. I got a busy signal all day long. They had a link on their Web site for a "live chat". So, I clicked on it and waited for over an hour until someone named "Clare" told me that they were waiting on the solderless adapter to arrive and that it would ship on Tuesday morning. Later yesterday, someone named Jeff responded to a service ticket that I submitted on their site and said that it was backordered and would ship later than what Clare told me.
So, I tried to call today to get a clarification/update on my order status. Again, I got a busy signal all day long and never got through. I also tried the live chat again, but for over 2.5 hours, all the chat window told me was that everyone was busy and someone would be with me.
So, I checked out awierdguy's Xbox Chop Shop and it said he had the chip and adapter in stock. I sent him an e-mail asking about it, and within 10 minutes he responded saying that he did, in fact, have it in stock. So, I ordered it from him and it will ship via 2-3 day Priority Mail tomrrow and should be in my hands in time for me to install this weekend.
It isn't the flashiest site, but the guy who runs http://www.xboxchopshop.com
is LEGIT and he's VERY HELPFUL!