FAQ: Xbox 360 Error Codes Explained, If you have an error code, read this! Options

[SASDave93]

Error or E 71 is a new code that seems to be popping up. Just got my 2nd 360 (prem.) today. Went home, plugged it in, and E71 pops up. Called MS - they literally said -- ".. uhmm, or yea, you are just gonna need to go ahead and send it in...". I said ya I don't think so, and returned it to Circuit City.

I had my elite and i got red ring so i exchanged it and got a new console but kept the same wiring and hdd.
i turned da new 1 on and i got e71 in the top left of my screen. so i turned it off removed hdd and setup console then put hdd back on. after this i had to keep turning the console on and off until it loaded up correctly. and when i went on vegas 2 online my game froze half way through a match like it did on the dash. so i did a maintainance check and the turned it off held the sync button in and waited until boot up and worked pretty normal. i turned it off and on a few times and was working fine. so i suggest this to you.

and whem i rang up they said to me it could be a hdd fault. so chances are they would of sent me a new hdd drive but then how do you transfer your data. but if they say send it off dont.

[seed.helper]

today i have my first rrod problem

but Is the secundary problem

some problem with the power cable and now is solved



This post has been edited by seed.helper: Dec 14 2008, 09:33 PM

[AtriousAvatar]

Just got a refurbed-360 pro, Worked fine untill I tried getting Live to work, Of coarse an update prompted and thus started getting the E71 error soon after.

Though the guide says to clear the system cache and failed updates, but for some reason I don't see how this is accomplished, there are no indicaters on what updates are good or bad.

So my question is would reformating the HD and setting the Xbox back to original configuration clear all of this up?

Just got a refurbed-360 pro, Worked fine untill I tried getting Live to work, Of coarse an update prompted and thus started getting the E71 error soon after.

Though the guide says to clear the system cache and failed updates, but for some reason I don't see how this is accomplished, there are no indicaters on what updates are good or bad.

So my question is would reformating the HD and setting the Xbox back to original configuration clear all of this up?

[Y00p]

Hello everybody, and thanks for the awesome thread which has lead me to fix another Xbox! This is my first post here!

Now, I have two Xbox's present of which I have no idea how to fix them:

The first, I fixed from an 0102 by replacing the x-clamps with regular screws and washers (a guy near me sells them as a kit) and also renewing the thermal paste. It worked fine for a month or two, until my little brother decided he'd try to play MotoGP. He's five, mind you, and the case was open so I would have easy access to the DVD-drive, which had been acting up. I don't know exactly what went wrong, but something happened between the time that I shut it off one night, and the time I tried to fire it back up the next day. One thing that that surely happened, is the fact that he had turn it on, tried to start MotoGP, but failed. What happens next, I have no idea. It could be anything. Long story short, it's now an 0020. I have gathered from the internet and this thread in particular, that it's pretty much a dead case. Any help on this one is appreciated though.

The second, I just bought. It was supposedly a fresh (as in, unopened) 0110. Well, it certainly was 0110, but not fresh. The first thing I noticed was that the warranty sticker was scratched and torn. Then, the actual eject-button had molten shut (I noticed it not working properly when checking for the error). The black part (it catches a screw from the case) in between the memory-card inputs was bent out of shape, and later I found that the screw was hard to turn, until it finally stripped clean. And finally, there was some tin foil STILL covering some of the transistors. I went 'Fuck me blind, I've been screwed'. Sure enough, I got the motherboard out, turned it over, and these 'things' were covering the four memory chips. I can best describe them as poster-stickers, because that's what they resembled most.
Anyway, after clearing all of the residue from a previous 'fix' (the tin foil and 'goo' covering the RAM), and fixing the eject-button so that it would actually work, I went on to a full inspection off the board. Most of it seems to be intact, still, so thank god for that. I then reassembled it, fired it up, but still the 0110. I applied my Xecuter kit (the rubber pads for the RAM chips), and I thought it was gonna work for sure, because believe it or not, the RROD actually stopped flashing sometime during warmup! Ok, so I let it cool down, reassemble, turn it on... RROD.
So far, I've tried applying some thermal paste in between the Xecuter pads and the RAM chips, but to no avail. I've also replaced the X-clamps with screws and washers, like the kit that worked for the first one, and applied some thermal paste there as well. Still nothing works. The 0110 remains. What to do?

I'm sorry for the HUGE text, but I really need some help trying to get these to work. If anyone has any idea whatsoever on getting one of them back up and running, it'd be heaps appreciated!

Regards, and thanks in advance,

Yoep

[knight2000uk]

Currently have a falcon displaying secondary code 0022, does the hot glue round the chips in any way stop the x-clamps effectiveness? is it a case of tweaking the bolts till it sits flat.
Any help would be appreciated as its been given to me for free

Some ive managed to fix:

had one with green lights but no picture, now the best way to source what to heat with your heatgun is to use a hairdryer while its on, just waft it around the hana and the av port till the picture comes back, and then note that area, isolate it and hot gun it, its not always the hana, this one was the U2B1 chip in rail B.

a few 3 red ring machines done so far but there have been a few come in that people have hot gunned to much and the ram or resistors have come off, has anyone ever attempted to re solder any parts back on, looks like a right fiddle!

Stu

This post has been edited by knight2000uk: Jan 4 2009, 03:05 PM

[ekupriets]

hi,i have a big trouble.

0021>good working for 2 months>0021>gpu was cracked>0003

i wanna to buy xgpu from ebay and change it.but how? where i can read about reball?

and how i can treat 0003?

[Rickets06]

I just want to document what happened to my xbox360 just now. (ERROR 0111) that's right, the "not yet know" one.

Last night I was playing forza 2 (a racing sim) it wasn't installed on the HDD.
I got RockBand 1 Drums for Xmas and I usually just leave the usb cable plugged in, so if the xbox is on, so are the drums. (Maybe this has to do with the problem)

So I was playing Forza 2 with the drums connected and on for a few hours I guess and went to bed.

This morning I wanna play Rock band 2 with my Rb1 drums and I turn on the xbox and it boots to NXE like always. Once I see that Forza2 is still in I look at my xbox to eject the drive and I'm starring at 3 red flashing lights of death again (I did a xclamp replacement before to remedy ERROR 0102 and it's been going strong) so without fiddling with the controller or anything like that I go for the error code and it's 0111. I turn it off using the power button and the fan stays on for a while along with the 3RLs, and then it's completely off...

I unplug everything and I mean everything... except for the component cables in the TV. I waited for 5 or 10 minutes and started plugging stuff back in. I turn it on and wait... It seemed to take a bit longer to display the xbox animation, but it might just be my eagerness to see if my xbox is ****ed.... and well, it ran strong for about 2 minutes. (I turned it off)

...There you have it, now I'm scared a bit... Damn xbox... Hope this little bit helps. U can PM me if you have more questions.

This post has been edited by Rickets06: Jan 6 2009, 12:38 AM

[xer0_cool]

Ei guys,

This is a follow up post to my previous one (topic : 3rl, 0020) well basically I bought a heat gun but to no avail (I even got suffocated by trying to inspect the damn thing after heating the mobo pewwww) anyway so here's the run down of what I've done so far with my box.

Initially I got 1rl-E74 error (after a good 9 months of smooth gaming, mine is a zephyr with custom fans installed) so I read through the forum and found out it was something related to the HANA/ANA chip...I did the x-clamp fix and lo and behold, it worked for a good 3 hours...tried several games and I shut it off. When I tried powering it back on, the E74 error recurred. I tried tightening and loosening the screws to no avail. I removed the screws and re-pasted the heat sinks with new thermal paste and was shocked to see the dreaded 3rl! I got the secondary error codes as 0020. From that point on I never got lucky at trying to make it go away sometimes I get a 0030 when the screws for the GPU get to tight. I try loosening them and I go back to 0020. I tried running the heat gun properly with isolation and yet I didn't get any results. What am I doing wrong? Is this thing still even fixable?

Your help will surely be appreciated, and well right now Ill try anything just to get this thing working again.
(Though I don't wanna try the towel fix coz of the horrible things that happen to people who try this. LOL)

[Rickets06]

I can't update my post and I wanted to add some more details to ERROR 0111

My HDD was very full I only had about 70MB left. That might be what was wrong.

I had a piece of paper behind the face plate to dim the leds a bit cuz I don't like bright lights when I play at night. Maybe 0111 means something is obstructing or hindering the RF waves?

One last thing... The first time this happened I used the drumset to turn the xbox on using the guide button. The 2nd time it happened I used my controller. So I'm hoping that freeing up space and removing the piece of paper will solve the problem. =)

[Flameo]

Hey, just registered. So Hello I guess.


Anyway, thank you so much for this. I was clueless with what the 2 Red Lights was.
I found out I have 0013.
RAM problems.


I don't want to pay Micro$oft to fix some crap which shouldn't happen anyway in the first place.
Google is pretty much as useless as it could possibly be as well just now.
No matter where you go I cannot find a fix for the RAM overheating.





So guys, any fixes on this problem?
Or do you recommend I should just pay the money grubbers to fix it for me?...

[Hardcore Gamer]

Great thread. I've just fixed my xbox which had a 0102 then a 020 error. I got it for free because it was rrod and I've never even had an xbox before, that's how noobie I was so a great guide.

Anyway, it was 3 red lights and before I found this thread I tried the towel trick. It worked, for about 2 minutes then the picture froze with white patterns on the screen. So after googling I found this thread and found out how to find the error code which told me it was an 0102.

I removed the fan, turned it on until the 3 red lights turned into 2 red lights which means it's overheating. Let it cool down again and it did the same as the towel trick, a few minutes working then the white patterned freeze screen. Turned it off and back on again to get the rrod again.

Then I found out that if I pressed down on the GPU heatsink it would turn on but freeze after a few seconds. It would then stay rrod until I pressed down on the GPU heatsink again. If I left it to cool then pressed down on the heatsink, I would get a few minutes before the freeze happened.

So now I'm thinking that the GPU is overheating because the heatsink isn't fitted properly. I removed the x-clamp keeping the heatsink on and found the silver thermal stuff was just a square bit of nothing really. A big hole in the middle of it, I could touch the heatsink, there was hardly any thermal stuff there.

So I cleaned it up and the gpu chip. Applied new thermal paste and put it back. I used 4 nuts I had lying about instead of the xclamp+studs and screwed the nuts in finger tight. When I turned the xbox on it was rrod but this time it was a 020 error. Heated it up again until it had 2 red lights, let it cool off, but still had the 020 error so that didn't work.

I then loosened the nuts on the heatsink and turned it on. It instantly went 2 red lights for overheating so I turned it off. I then finger tightened the nuts again then gave them a little turn loose so they weren't so tight and turned it back on.

It worked! Green lights! I've had it running 4 hours now. The most I'd seen this xbox do was 3 minutes before screen freezes but I've this CoD WaW game running hours now.

So if you're getting the 020 error, your heatsink might be on to tight. Try loosening the nuts off so they're just less than fingertight.

This xbox is an old one, it has August 2005 wrote on the inside. Foxconn.

[koaten]

had my xbox for less than 7 months, played halo 3 a bit yesterday monring, turned it off, went and took a nap as i normally do, woke up turned it on, my friends pictures were fuzzy but everything else was fine, so im just like eh whatever, put fable 2 in start it up get in game, the consol turns off

Turn it back on and get E74 error, fill out a repair form on xbox, call xbox just cause i like the be a %$#@ and yell at people, the guy informs me all repairs in the first year are free, and the 3 red rings are covered for 3 years, also tells me the 1 year can be extended on the phone for 30$, box with label got here 2 days after contacting them, so im like whatever i dont wanna wait to play xbox for it to get back here, so i send mine out, borrow a friends, come to find out, theres different damn power bricks, new bricks dont fit old xbox's, well il be, if its not one thing its another...

though my bitching at the guy on the phone did get me 3 months of xbox live for free, so i do suggesting yelling a bit at M$


Also just curious if its me, or if anyone else has this problem, when my xbox was working i had my network set up so i could listen to music from my pc on my box, welll after about a month when id just go to my pc on the xbox and press play all, if i tried to skip a song it would freeze up the box on me, anyone know if this is somehow e74 related, if i just have bad luck, or if M$ is just screwed up on my box even more?

This post has been edited by koaten: Jan 15 2009, 07:39 AM

[MGL242]

had my xbox for less than 7 months, played halo 3 a bit yesterday monring, turned it off, went and took a nap as i normally do, woke up turned it on, my friends pictures were fuzzy but everything else was fine, so im just like eh whatever, put fable 2 in start it up get in game, the consol turns off

Turn it back on and get E74 error, fill out a repair form on xbox, call xbox just cause i like the be a %$#@ and yell at people, the guy informs me all repairs in the first year are free, and the 3 red rings are covered for 3 years, also tells me the 1 year can be extended on the phone for 30$, box with label got here 2 days after contacting them, so im like whatever i dont wanna wait to play xbox for it to get back here, so i send mine out, borrow a friends, come to find out, theres different damn power bricks, new bricks dont fit old xbox's, well il be, if its not one thing its another...

though my bitching at the guy on the phone did get me 3 months of xbox live for free, so i do suggesting yelling a bit at M$
Also just curious if its me, or if anyone else has this problem, when my xbox was working i had my network set up so i could listen to music from my pc on my box, welll after about a month when id just go to my pc on the xbox and press play all, if i tried to skip a song it would freeze up the box on me, anyone know if this is somehow e74 related, if i just have bad luck, or if M$ is just screwed up on my box even more?

I also got the E 74 error message. So it is either a AV cord connection problem or GPU error?

[madden2001]

(regarding error code 0003)
I recently became a proud member to the RRoD club, error code 0003. After reading many posts, having a spare xbox and time; I got busy.

First the symptoms;

The xbox would turn on but the fan would not. The drive would open and close. i also know that the disc drive is fine. I also tested the fan in another xbox--fine too.

Then i noticed that my power supply was turning red after turning on the 360. I used it on my good 360, it worked fine. i also used my PS from the other 360 on the bad one, it made it turn red sometimes, and others it would stay orange, but i don't believe it was ever green.

Next came a visual inspection. None of the Caps were blown and they all seemed fine, the soldering looked ok too.

I DID NOT LOOK CLOSELY AT THE MOSFETS!!!
i'll come back to this.

I found that the part connecting the board to the Power supply was gunky.. and looked like it had melted internally so i took the good one off the good 360, which was a pain in the ass.
this, however, did not solve the problem and nothing changed in the error code.

From there i figured I'd order an x-clamp because it's quick and easy... for the most part and cross my fingers.

It didn't work. I ended up selling it to someone, but if i had to bet (coming back to the I DID NOT LOOK CLOSELY AT THE MOSFETS!!! part) i missed something on the board.

IN CONCLUSION; in my case i believe if i would have looked hard enough i would have found bad soldering, or bad mosfets to be the culprit.

I found a few posts discussing it further. The second one in particular seems to be on the right track.

Hope this helps.

http://forums.xbox-scene.com/index.php?showtopic=628170
http://forums.xbox-scene.com/lofiversion/i...hp/t667978.html

This post has been edited by madden2001: Jan 21 2009, 12:44 PM

[Biffaboy]

Hey guy, I was wondering if any of you could help me


I get 3 lights when I boot it, doesnt even show anything on the TV, then after about 30 seconds,
/ \
\ /

It goes to 2 lights.

/ \
\ /

The fan is working fine, not sure whats up with it to be honest.

Any ideas?