Microsoft Refuses To Acknowledge Wireless Headset Flaws Options

[Xbox-Scene]

Microsoft Refuses To Acknowledge Wireless Headset Flaws Posted by XanTium | November 18 23:46 EST

From xblradio.com: [QUOTE] If you are one of the 360 owners who bought a wireless headset and cannot get it to work, you are not alone. It seems that many 360 wireless-headset owners are having trouble being heard! (even with their headsets on) Issues such as: constant communication drops, excessive beeping during conversations, clarity of dialogue during chats, and a very small line-of-sight area have made the headset more of a hassle than a conveinience. Many consumers of the headset have tried, to no avail, to get support on their headset woes. So far MS has yet to acknowledge that the headset is causing a lot of consumer woes. One website, 2 old 2 play, even posted a story about their quest to get support from MS. However, in reading the article it seems we at XBLR are not alone. [/QUOTE] Read More: xblradio.com and 2old2play.com

[elmo_sni]

hav't gotten a chance to pick one up... idk if i should now... is anyone here having these problems as well?

[Ray2Kay]

Damn I thought it was just my headset or my 360, but this is everyone. I would like a refund or and Update cuz that was 70$

[DaShiZNiT]

yah im looking for my reciept, I thought it was just me

[amb7247]

I don't have any isssues. What people need to underswtand is the wireless headset runs on a wireless frequency. Why don't you try to change the frequency on your router, phone etc to see if you can clear things. I can talk on xbox live all the time with my headset. THey hear me clearly.

[SteveOA]

wow, you know I've been a member of this site for a long time and just know when I check it I was shocked to see one of our stories (xbl radio) on the front page. Thats friggin awesome.

[Flagg3]

I don't have any isssues. What people need to underswtand is the wireless headset runs on a wireless frequency. Why don't you try to change the frequency on your router, phone etc to see if you can clear things. I can talk on xbox live all the time with my headset. THey hear me clearly.

This may come as a shock to you, but the wireless xbox controllers, and the logitech wireless headset for the original Xbox also run on a wireles frequency. They work properly, because wireless devices are supposed to be designed to handle a certain level of interference from other wireless devices.

I have no doubt that yours works fine, but it does appear that a much higher than average number of people are experiencing this problem.

It's ignorant to assume that just because you have no problems that no one else does.

Flagg

[SteveOA]

with my headset I can have around 15 ft of distance before it starts cutting out. If I have any walls between me and the 360 it will cut out and while talking its always cutting in and out.

[appleguru]

Mine has worked flawlessly for me...

[Syc]

I bought one and I've only had 1 problem which is excessive static maybe once out of ten times of turning it on. To fix it, I just turn it off for a minute and turn it back on. Other than that it's worked flawlessly for me and I love it. Doesn't mean that other people have the same good expierence as me and I hope that you guys get the customer service that you deserve after paying for the headset. Good Luck!

[uberfrost]

damn those wireless headsets! i better return mine for a new one..

[DoTsTeR]

I love mine,, no issues whatsoever..

It's a decent product as far as I am concerned..

[ebrunn]

where do you people go with your headsets? Im not saying that the product isnt defective, but what the hell. You go outside and try to talk or what?

[SteveOA]

I only go around 15 feet away before it starts cutting out

[the0ry]

So far, so good for me...I guess I'll keep my fingers crossed.