Apr 6 2004, 12:33 PM
wondering if anybody can help me figure something out. I built my moms computer awhile back and everything seems cool for her. except one time i went to use her computer and i was on aol and had an issue with one of the general websites and aol locked up and then all of a sudden her computer will completly shut off and restart without me doing anything. What can be causing it to do that? have it happen to anyone before? I clean out her computer and reinstallled everything thinking it was a corrupt file but that didnt change nothing. Any suggestions??
Apr 6 2004, 02:40 PM
Check for possible overheat issues.
Apr 6 2004, 02:53 PM
My Computer > Properties > Advanced > Startup and Recovery > Settings
Uncheck "automatically restart," this will allow you to see the error (usually bad RAM or a bad file) casuing the reboots.
Apr 6 2004, 08:19 PM
|QUOTE (geniusalz @ Apr 6 2004, 04:40 PM)|
| Check for possible overheat issues. |
i dont think its overheat issues cause i ve dealt with that on my computer awhile back and moms not doing anything major like i was doing just basic but i went ahead and tried that uncheck option so thanks you guys. See what the deall is here in a couple of days. thanks again
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