Placed order #1899 for one Xecuter3 on around 12:30PM on 10/18/2004. I went with ground shipping. Paid via PayPal (verified address). I never received a confirmation email from chipdealer. Over the last two days I have sent emails to address on the website and the paypal address and have yet to receive a response. Jumped into their channel on IRC and left RoT a message this evening. Hopefully he will response. At the very latest I would expect to receive my order this coming Monday so I am not panicking yet. I will post another update when I have one.

Placed my order on 10/15 (#1761)...received it 7 days later via postal service 1st class on 10/22. Sent 3-4 emails to all of their email addresses during that time regarding shipping status since I didn't receive a receipt (other than paypal). I received the first response on Saturday 10/23.

Unfortunately, the package was missing the pin header and now I'm waiting for another response as to how to go about resolving this.

I definitely don't think this was worth saving a couple bucks.

I will update my post to let you know how the service is regarding the replacement part.

so here's my log of my chat with Modiller regarding my missing pinheader with my X3.

<Modiller`> you can buy pinheaders
<Modiller`> if its that big of a deal
<Modiller`> or do wire install
<zerokills> the pinheader is supposed to come with it though and I really don't want to do wire install
<Modiller`> well then tell RoTt
<Modiller`> you'll prob have to end up sending the whole thing back
<Modiller`> shipping alone will be more then how much a pinheader costs lol
<Modiller`> there like 50 cents
<zerokills> oh...just thought you were with chipdealer.com
<Modiller`> i am
<Modiller`> but im saying
<Modiller`> you'll probably have to send the whole thing back
<Modiller`> PM RoT
<Modiller`> and let him know
<zerokills> where can I get one then...if they're only .50
<Modiller`> radio shack
<Modiller`> count the lpc holes and get one that size
<zerokills> hmm...somethin new everyday.
<Modiller`> ok then PM RoT
<Modiller`> and tell him
<Modiller`> i dont know what you expect me to do..
<zerokills> I'll check my local radio shack and go from there
* Logging Modiller` to 'logs\Modiller`.EFnet.log'
End of Modiller` buffer Mon Oct 25 20:04:02 2004

As you can see, it seems they really don't care. Another user told me they took his paypal payment and then banned him from #chipdealer

I ordered an X3 on Oct 2nd and received a "Thank you for your order" email the same day. Several days pasted and didn't get anything confirming shipment of order. Had to catch one of their guys on the online support chat on the website, said it had been shipped a few days earlier. Time pasted and still nothing. Sent couple more emails and finally got a reply from Josh reconfirming it was shipped. Recieved my chip on Oct 21.

In the end I did recieve my chip, but I wasn't too thrilled with the lack of reply to order status emails and the length of time it took to get here (nearly 3 weeks seems a little long, even for Canada).

My advice....let the buyer beware.

me again!

all invoiced canadian orders have been shipped and taken care of.

as of now, im backing away.

I took over the canadian aspect of chipdealer for just over a week now. and i'm not taking care of it anymore.

all orders due are shipped (except one or 2, waiting clearance..)

please don't contact me on irc or here. i'm no longer taking care of canadian chip dealer.

PayPal finds Chipdealer at fault

The following is my experience with Chipdealer.com. I am writing this simply to share with others my experience. I will attempt to be as objective as possible and let you draw your own conclusions as to what kind of company chipdealer is. If you are reading this you have probably read other posts in the forum and have a good overall idea of other people's thoughts/experiences in the matter:

Like a lot of people here, I was eagerly awaiting the release of the Xecuter3. I did not pre-order my chip because I was unsure yet of the no-solder options. Finally, after the installation tutorials had been released I decided I could solder my own chip, as I have (limited) experience soldering in the past.

So, I went to teamxecuter.com to look at the authorized list of dealers. I went through the top few and came to Chipdealer. It appeared to be a good deal at $59 with FREE FAST SHIPPING. So, on Sunday, 10/9/04 I placed my order. I received a confirmation e-mail shortly stating:

"We will be in touch as soon as possible about your order, the details of which are as follows:"

The e-mail listed my cost: $59 for the chip and $2.25 for "handling." No information about when my item would be shipped was available, and I assumed by the wording of the statement above, that I would be notified soon.

Now, in my opinion (and yours may differ), when you order an item that is supposed to have FAST SHIPPING, the following should be true: It should SHIP (as in leave the seller) within 48 hours and be shipped using a 2-3 day shipping method. This means that in the worst case scenario (with weekends included) you should have your item within 5 days.

Ordering my item on Sunday afternoon 10/9, I expected to have my item by the following Friday.

On Monday (10/11) evening I still had no new contact from the seller about shipment. I decided to e-mail them asking for an update.

I received an automated response saying:

"Hi and thank you for e-mailing ChipDealer.com. We have got your e-mail and you should have a response within 24 hours."

Needless to say by Tuesday night (10/12) , I had no response. I went onto their web site to try their "new support system" and sent a message through there asking for status. I received the following e-mail:

"This is an automated response to inform you that your question has been received, and added to our system."

As of today, 10/27, this message is still unanswered.
By Wednesday (10/13), my item should have already left the seller and have been on it's way. But I found this was not the case...

I finally made it on to IRC #Chipdealer. I am an IRC user, but I find it absolutely ridiculous for a company to require the installation and learning of a piece of software just to get answers as to the status of an order. I should have not had to go to these lengths to talk to someone...but I did.

I spoke with RoT who told me (in summation):
1) That they had PayPal issues
2) That they had inventory problems
3) That my item was shipping very shortly (as in ready to go today)

I asked RoT if he wouldn't mind changing my shipping address to reflect my home address rather than work, since I would not be at work on Sat (no deliveries) and if the chip was shipping 2-3-day on Thursday then it should arrive by Saturday My conversation with RoT was harrowing, because he was obviously busy doing other things (?) but every response from him took 10+ minutes to receive and the conversation stopped and started several times throughout the day. He then said he needed to go, and that I should message (/msg) him instructions on what to do.

So I left notification for him to change the shipping address to my home, as well as left my e-mail address to contact me if he had any problems and/if he was able to accomplish this.

I never got a response.

On Friday I went onto #Chipdealer again. Messaged RoT and was told that the item shipped yesterday (10/14). I asked him where he shipped it and he said to my work address!

"Damn." I said, upset that he had not changed it to my home address (note: although I was upset, I do not entirely fault them for this, as they shouldn't be expected to have to change an address after an order was placed. However, because of their delays I felt they could/should do it on good faith).

"What's wrong?" he answered, "We can change it"

Now HOW? I ask you could he change the shipping address if the item was already shipped? I began to get very very suspicious. When I confronted him with this question I didn't get a response for several minutes, I then needed to sign off to get back to work. So I was still mystified by his statement.

However, upon arriving home from work Friday (10/15) I did have an e-mail from PayPal stating that there was shipment information posted to USPS. I was slightly relieved. However when checking out the tracking number that was sent me, all the USPS site returned to me was something along the following lines:

"The seller has notified us that we will be receiving a shipment"

I lost the exact wording, but basically it infered that USPS did not necessarily receive a shipment. They were simply notified that a shipment would be on its way to them. (My assumption is if you use their online system you can enter in a shipment order and say it is on it's way).

Lets skip through the weekend, as obviously I wasn't getting the chip on Friday. Come Monday afternoon (10/18) I still had not received the chip. This is now 9 days after my order with FAST SHIPPING.

By Tuesday (10/19), no chip. This is 5 days after I was told the item shipped (4 not counting Sunday...no mail).

I decided to have another talk with RoT, so I went onto #Chipdealer. I was obviously a little peeved so I asked him straight-forward, but politely, how Chipdealer can promise the shipping they do when they clearly cannot comply? I asked him how, even with the alleged problems they had (mentioned above), they can have such shoddy customer communication?

RoT gave some more excuses. He said the item was shipped 2 day and I will have it. (note: there is no such thing as 2-day USPS, priority mail is 2-3 days). At this point, just telling me the item was shipped and I would receive it was not going to placate me.

Then RoT tried to appease me. He apologized (again) and offered perhaps he can send me a free skin, or half-off my next chip. Now I admit that those seem to be nice gestures, but honestly, why would I want to continue to do any business with a company that treated their customers with such disregard? I let him know this.

I told RoT that unless I received the item by tomorrow (10/20...11 days after ordering with FAST SHIPPING) that I would have to refuse the order, contest the PayPal charges, post my experience on the forums, and report them to the BBB.

RoT's reply was along these lines:
1) That I was a WHINING BABY
2) That I got a GOOD DEAL cause they were giving FREE SHIPPING (remember I still paid $2.25 for "handling"...where was it "handled?"..never to me!) and that should make up for the fact that they are having problems and I haven't gotten my chip yet.
3) That FAST SHIPPING simply means the method they use to ship the item. That it does not include how quickly the item leaves the seller (by that rational I can pay $20 for overnight shipping, and have them send it out 2 weeks later overnight?!?!).
4) That I don't need to refuse my package, because he was going to CANCEL DELIVERY (an empty threat, as you can't cancel a USPS parcel once it has been sent. This only furthered my belief that the item never shipped).

Then what does RoT do? He kicks me from #Chipdealer and bans me from entering the room again with the following message:

"Banned (Fu**ing Dips**t)" - The asterisks are mine...he was not as polite.

So now, Wednesday 10/20 rolls around and guess what... NO CHIP! Surprised? I wasn't.

Here is a summary of what has happened since then:

- I went onto PayPal Wednesday and filed a dispute.
- I drove an two-hours (round trip) to see ModChipMan on Wednesday after work to pick up a chip from him for $59
- A package from Chipdealer finally reached my Office on Monday 10/25 and was REFUSED on my request (over 2 weeks after order was placed).
- PayPal notified me that they are refunding my money on Tuesday 10/26 with the following notes:

"We have determined that the seller is at fault...we will take appropriate action against the seller in this case. Actions may include issuing a warning, a temporary limitation, or terminating their account."

Now, I doubt Chipdealer will have their account terminated, or even suspended for this one infraction, but it just goes to show that PayPal is on my side and they note that Chipdealer behaved fraudulently.

Also, please note that the item finally reached my office approx. 3 days after I filed a complaint with PayPal. That seems curious to me. Perhaps Chipdealer did not actually ship my chip 2-day delivery until I actually filed a complaint over a week and a half after my order was placed? This is just speculation, I will let you decide.

So what did I learn during this experience? That Chipdealer, although you may eventually receive an ordered product from them, acts deceptively in their dealings with customers.

I would never do business with them again based on my experience and those of others I have read in the forums.

So where am I now? After purchasing my chip from ModChipMan (good guys!) Wednesday night (10/20). I struggled to solder it into my X-Box (boy those installation diagrams sure are magnified!). Quite a few hours (and some FRAGs later) my chip is working. My new 250GB drive is installed, my BIOS is updated and my dashboards are installed. All this was done with the fine help of the information posted on these sites.

If you are a newbie, I highly recommend searching the forums, all the information IS there! Also, if you have never soldered before, have someone do it for you. Regardless of what a lot of these people say, it is more difficult then it appears. Don't think your first soldering job can be to put an X3 in. If you insist on doing it yourself, practice heavily on similar components (read: pin header). However, for the price you would pay for some spare parts from RadioShack, you might as well pay someone to put it in!

Good luck to all and Caveat Emptor!

-b

P.S. I'm done with Chipdealer and this ordeal. I don't care if this is replied to in any positive or negative means. I simply provide it to the community as a report of my experience. Any responses to this post will most likely go unanswered by me since I have already stated ALL the facts herein.

Order 1677

I sent them my xbox to have an X3 and a hdd installed. Fedex says they got it last monday. they said it would take a week to do and a day to ship (i am 30 miles away). No one has returned my emails since they got my dough. I can see it taking longer than they said but they could at least tell me they got my box. Waiting till the weekend then i am going out there.

THEY STINK I GOT SCREWED OUT OF 418.00 NEED AN ADDRESS

My Xbox arrived yesterday with a broken switch connector and without the case mod that I ordered. I'm sending it back for a full refund today. Now I hope that it doesn't take 2 weeks to get a credit to my PayPal account.

I HOPE SOMEONE OUT THERE CAN HELP ME OR SUGGEST SOMETHIN. I PURCHASED A PRE MOD X BOX FRM CHIPDEALER. SPENT AND WAS CHRGD 418.00. I THINK THIS CMPY IS OUT OF BUSINESS OR THEY JUST LIKE TAKING PEOPLES $. I SENT MANY EMAILS IN REGARD TO STATUS OF ORDER AND NO ANS.
IF I CAN GET AN ADDRESS ORM # I WOULD APPREC IT ALOT. THIS COMPANY MESSED W THE WRONG PERSON

managed to actually get a hold of these theives on mirc

This is our conversation. He actually wanted me to pay agian.

<Guest5736> whats going on with my order #1677
<Guest5736> Its been a long time and i am very nervous now
<RoT> it was cancelled
<Guest5736> omg
<RoT> we emailed you about it
<Guest5736> to where
<RoT> I will have to look it up
<RoT> are you in SD?
<Guest5736> why did you keep the $$ and the xbox
<Guest5736> yes
<RoT> we didnt keep your xbox
<RoT> its ready
<RoT> just sitting here
<Guest5736> was the work performed?
<RoT> [09:32] <RoT> we didnt keep your xbox
<RoT> [09:32] <RoT> its ready
<RoT> [09:32] <RoT> just sitting here
<RoT> IM not sure what part of that you dont understand
<Guest5736> so am i supposed to pick it up
<RoT> no but we need you to dispute the paypal payment you sent becuase the account owner died
<RoT> and when they refund you please send me the payment personally
<Guest5736> you have to be kidding me
<RoT> no IM not joking about my partner and friend for 10 years dying
<Guest5736> i would like to speak with you
<RoT> sure
<Guest5736> where can i call?
<RoT> call 760 910 8xxx
<Guest5736> thanks
<RoT> yup
<Guest5736> Listen Rot I can appreceate your situation and my sincerest condolences
<Guest5736> However i just spoke with my attourney
<Guest5736> She advised me that you are in breach of contract
<RoT> no problem
<Guest5736> It is not my responsibility to deal with pay pal
<RoT> I will have them unmod it today
<RoT> and you can take it up with paypal and the deceased
<RoT> and we will return it to ya
<RoT> thanks

[SIZE=14][COLOR=red]DO NOT PURCHASE FROM THESE GUYS UNDER ANY CIRCUMSTANCES

it is a shame that teamxecuter.com would list these guys prominately on their website somone should inform them that they are promoting this kind of thing

If i dont get my box by the end of the week its off to cour we go

to all people who r looking to buy an x box or mod chip. plse do not deal w chipdealer , they r scamers.after numerous emails i finally rec an ansr . their answr was deal w/ paypal for a refund. unfortunatly our old paypal acct past away. i spent 418.00 and thats the ans i get . im waning all of u out there be careful. i also hope that xecuter .com gets them off their bets seller site list, cause many more people r going to get screwed i did

This company SUX! Plain and simple, DO NOT BUY FROM THEM!!!!!
I order 10 DUO SE 2 chips from them. Never found out what happend to them. Waited over a week and no replies to any of my emails. These people will take your money and run! Stay away from them.

I hope they burn!!!!

i understand how people are very mad, about everything I want you guys to do this. If you payed to shawnspaypal@aol.com, if your not getting the help you need, if its been weeks and not got your order or have any comments or concerns I want you to PM me with your order # and im going to personally take care of it.

Here is the Email that i just sent them. I ordered an X3 on 11/5, they said it was shipped priority 2-3 days on 11/12. Still no chip and still no contact. I hope they get in touch with me because this is absolute nonsense!! I will post the outcome of this disaster here. I am still hoping for a good one...


"Dear Sir or Madam,

I have contacted you before regarding my order in the emails below. In response, once you sent me the USPS tracking number and once you sent me a paypal email saying that my payment has been " marked " as shipped. The USPS tracking information still ONLY says that they were informed to "EXPECT" my order for shipment on November 12, 2004, and the "order shipped" notice from paypal is only set to "order shipped" by the seller. I have no confidence that this order has been shipped as it does not take 8 business days to ship something priority mail from California to Ohio. This was originally ordered on November 5th! and it is now November 22nd. Please get back to me and tell me what is going on immediately.

Here is what USPS.Com reports when the tracking number that you supplied is entered today, November 22, 2004:

Track & Confirm



Current Status


You entered 0180 5213 9075 8875 4689


The U.S. Postal Service was electronically notified by the shipper or shipping partner on November 12, 2004 to expect your package for mailing. Information, if available, is updated every evening. Please check again later.

This is exactly what it has said since you first sent the tracking number and this and your paypal email do nothing to assure me that this package has been sent. Please get back to me soon as I am tired of worrying about this.

Sincerely,"

Chipdealer.com can't be beat - These guys really take care of you - and it’s a welcome change to finally deal with people who actually know what their talking about! At first I ordered my X3 chip from them just because they had the best price - and they do, with free shipping by the way! But it turns out that the guys are also really helpful and knowledgeable which makes a customers life much easier. I highly recommend dealing with them.

Thanks to Modiller, PhiSqaure, and the rest of the guys for putting up with me - and my stupid 1.6b!

Ok, i just ordered an xecuter 3 from these guys and i wanted to no if i did the right choice, so you think i did? cause if i dont get it in like 4 days im gonna be so pissed and fuc*en kill my self so i hope i get a respond from any staff of CHIPDEALER people

Thanks

Dear God

i just ordered a Xecuter 3 from them like 2 days ago and NOW i find this forum saying all these bad stuff and how long it took them for it to arrive. Well i hope i will get an answer from a staff from chipdealer from here but i hope i recive my chip

Does anyone know how to contact chipdealer.com? It's been two weeks and no update from them. The last contact I had with them was a dead link for an update on the X3 I ordered. I ordered my HD from them a couple months ago and they were very quick and very good with their updates. I'm concerned right now b/c I cant get ahold of them and they have yet to respond to me.

Order # 2658. I finally got a hold of RoT on the #chipdealer channel, and my order was issued another tracking number and I was told that I would have it by this Friday 12/04/2004, after ordering it on 11/04/2004.

Unfortunately, I am travelling Friday morning so I will not be able to see if it actually arrives. If I see any movement on the tracking information at USPS.com I will not file a paypal complaint, but so far all I see is that they "expect" my package to be shipped.

This is all I have seen for a month. They have said on the chipdealer site that the order has been completed on 11/12, and then again on 11/29, and it was assigned a tracking number each of these times, but I have seen no evidence to date that it has ever been shipped. Hopefully new information will post at USPS.com this evening or tomorrow. Tomorrow night, if there is no change I have to file the paypal complaint to try to obtain the funds I used to pay for this.

Chipdealer also did not do anything to try to make me feel better about waiting a month, writing a ton of emails, wasting a ton of time on their IRC site, and wasting a ton of time on these boards. No refund, no offer of a new switch or lcd. Nothing. At this point I just hope to see a change on the USPS.com tracking site and that I get my chip.

They are also doing business as a California corporation, but everyone on their IRC channel says they are in Hong Kong and just "LOL's" about it like it is the funniest thing. They basically laugh at you if you are having a problem with them on that channel. They are ill equipped to deal with anyone and I have a hugely sour taste in my mouth from this entire transaction. I advise everyone to go elsewhere to look for your chips and modification supplies.

I will post again with an outcome. 28 days and counting.

i ordered a X3 from them last month, i think i ordered it on a thursday, and i had the chip in my mailbox the following monday. I dont see whats so bad about them, i have now ordered a Xlcd from them and i have been talking to Rot on #chipdealer on efnet and they seem pretty legit. But if i just got lucky the first time i sure hope i get lucky again this time. Rot told me that my chip will be shipped today and that i should recieve it tomorrow or saturday 'cause i guess i only live 2 hours away from them. I will post back when i get my Xlcd.

I've been modded since the xecuter one was hot. i've been through almost all the big chip resellers. i've had some good and some bad experiences, for sure.
i ordered an x2.6, an x3 and an xlcd from chip dealer last monday. When i got it, it was missing the x3. i've been doin the whole online shopping thing for a while, and i understand ish happens. so, i got on #chipdealer and talked to rot. (cool channel to just kick it and chat in too, btw). he was pretty busy, but he did help me out quite a bit. it was kinda hard to tell if he was being serious or joking half the time, but that's cool, that's how i am.
anyway, after a bit of talking and all that, he said i'd prolly have my chip by saturday. heres hopin.
i'd recommend chipdealer.com to anyone who isnt in a hurry. run by a bunch of guys that don't mind chattin with you.
they were willing to work with me, and hopefully everything will work out

Chipdealers pretty cool, ordered a premod xbox with xecuter 3 and got it in 4 days
went smoothly, and im satisfied

were actually quite serious, we do like to laugh and we DO help. Especially me who does tech. help and am up nights and nights helping people.

btw, guys im doing the canadian orders so let me know with a pm with your order # and postal code. Ill get that sorted out hehe

100% SATISFIED

ordered my chips directly from one of the bosses, 20 chips in total, payed for overnight delivery on the 15th, got my chips on the 16th

awesome service, couldn't say anything bad about them

i hope that the rest of you guys work out your problems with Chipdealer, and for those of you who were actually told to take it up with chipdealer, don't be lazy, get off ur ass and do it

if an account got frozen or closed down becuz of someone's death, you should win the case almost GUARANTEED as long as you conduct yourself right

i was ripped off by a company once, took it up with PayPal, it took a couple of months but i got my money back, and all i had to do was write a couple of emails

so, good luck to all, and don't go telling people you got ripped off until Pay Pal has ruled in your favour at least

i order from them on 11/27/04 they told me today air and i still do not have my modchip. they do not respond to my calls or email. no one should ever be treated this way for using someones service. DO NOT ORDER FROM THEM!!!

Yeah Modiller, you really helped me by muting me on #ChipDealer so that I could speak to anyone. Great support? By the way when will my order be coming? When will I get some kind of confirmation ?

whats your order number?

chipdealer.com isnt that bad. I ordered and recieved my chip in no time.

Ordered X3 chip.

Tuesday 2am or so. I ordered. Tuesday 3pm i got email - package shipped. Assumingly the product shipped the next day i got my X3 in 4 days. From cali to new jers thats pretty decent.

shookie_@efnet

I placed an order on Dec. 15th; it's Christmas Eve and still no-show. I've sent numerous e-mails and received vague, seemingly automated responses. I definately will not be dealing with these people again and might end up having to file with my credit card company if I don't receive anything soon. I'll keep everyone updated.

Time to pay IRC a visit...

yes, I muted the channel when no ones around, to keep things managed corectly. Also I do it before bed, and were closed at those times.

First of all, I ordered from cd because they guaranteed delivery by Christmas if I ordered my chip by Dec 20th......well, that didn't work!

Ordered the Xecuter 3 & Pro Switch on 12/13 (order #4222).
Got an email saying it shipped on 12/16 and I should receive it within 3-4 days.
I still have not received my order and it's after Christmas now.

This was a Christmas present for my son. If I had known they were not going to live up to their promise of delivery before Christmas, I would have ordered from someone else.

Hello,

I'm coming to this thread after receiving no reponse to 2 emails sent to sales@chipdealer.com and one email sent through the chipdealer.com "contact us" form.

I ordered an XLCD through you. The Order # was 4054.

The chip arrived fine, but after installation I saw that many of the characters on the bottom line of the LCD screen were missing pixels, so much that you can't really read the characters. I need to exchange this XLCD for one that isn't defective. Please respond to me so we can arrange the exchange.

Hi,

I'm coming to this thread after receiving no reponse to 3 seperate emails (2 to sales@chipdealer.com, one generated through the "contact us" form on your web site).

My order id is 4054. I ordered an XLCD. The LCD arrived fine, however when I hooked it up I saw that all of the characters on the bottom line are missing a significant # of pixels which makes them impossible to read. I need to exchange this defective XLCD for another one.

Please respond, otherwise I'll soon have no recourse other than to initiate a chargeback on my credit card.

I ordered a X3 with them 3 days ago and paid for 1-2 day delivery, I have tried to contact them by email, chat and phone but there is no answer. What is the point of charging more for shipping when you will not recieve it that fast.

OMG... DO NOT BUY FROM THESE PEOPLE!!!!!

ORDER # 4400

I ordered a pre-modded xbox from them on dec 17th. My order total was over 300 bucks. I called someone in the sales dept after i placed the order to verifiy that it would shipped before xmas. I told him that it was a christmas gift and he said no problem. I went the entire week of xmas thinking it was on its way. Then, on christmas eve i get a nice little email telling me that it wasnt even shipped yet, and probable wasnt going to be for "the next 8-12 days". It REALLY pissed me off that couldnt give me call to even tell me it wasnt going to be there on time. What the hell do they take your phone number for anyway? Hold on, story is not over yet. So then, the following week i was pissed. I called them and told them they sucked and to cancel my order and refund my money. Two freaking weeks later, no credit to my account. They refuse to answer the phone or any emails. So you know what? I called my bank to file a fraud claim against them. My bank will refund my 313 dollars in five days and i hope they give chipdealer.com hell. F U chipdealer!

OMG... DO NOT BUY FROM THESE PEOPLE!!!!!

ORDER # 4400

I ordered a pre-modded xbox from them on dec 17th. My order total was over 300 bucks. I called someone in the sales dept after i placed the order to verifiy that it would shipped before xmas. I told him that it was a christmas gift and he said no problem. I went the entire week of xmas thinking it was on its way. Then, on christmas eve i get a nice little email telling me that it wasnt even shipped yet, and probable wasnt going to be for "the next 8-12 days". It REALLY pissed me off that couldnt give me call to even tell me it wasnt going to be there on time. What the hell do they take your phone number for anyway? Hold on, story is not over yet. So then, the following week i was pissed. I called them and told them they sucked and to cancel my order and refund my money. Two freaking weeks later, no credit to my account. They refuse to answer the phone or any emails. So you know what? I called my bank to file a fraud claim against them. My bank will refund my 313 dollars in five days and i hope they give chipdealer.com hell. F U chipdealer!

DO NOT ORDER FROM THESE GUYS. Here's something I wrote about them, i have been totally scammed by these guys.



Getting kicked and banned from every console channel on efnet is what provoked me to finally get around and write this.

I can honestly say these people are the biggest bunch of lowlifes in the ps2 scene. The extent of it is incredible.

Lets start out with my experiance with chipdealer

I save up the money for a ps2 modchip + install, during this time I hang around in chipdealers irc channel. I asked about getting my ps2 repaired, then a install + a modchip. They said that I would get this repair for FREE. So I finally get the money together, and order my modchip + installation.

Now all i need is the shipping information, I wait a few days. No emails regarding shipping info.
- At this point the begging begins, it's the only way I've got anything from chipdealer-
So day after day I ask if I can get shipping information evertime I see a mod. Either they ignore me, start answering me then suddenly go idle (suprise), and finally I ask if I can just cancel my order if i'm not going to get my stuff. And what do you know, I get the shipping information! So I dish out the money for shipping.
This is the smooth part, my package arrives with them.
After more than the time they said it would take (2 days) i get an email from them stating that they could not repair my ps2 (this operation was stated to be free, remember?). And that I could get a refund on it. Now there is no information on how to get this MAGIC REFUND in the email. So I head to the IRC channel.

Over the time of begging for this refund I hear a lot of different things from the CD "staff" . I heard that they will be giving me a 50% refund, then I heard they'd refund me the modchip money, then i heard they'd send me the modchip. None of these was a full refund. Now I would have glady accepted the first 2 offers, but once again, the staff suddenly stopped answering me.

And from that time on I am at the stage I'm currently at, begging for the refund.

So everyday I make it a point to go in and ask for a refund, and I still havent recieved it. Now the channel requires a voice to speak, so I have to wait an eternity to get +v, and then I ask.

Now it's gotten to the point where it's not even that important about the money, just about how I much I hate the lowlife scum that run it. I was in #ps2 when someone asked what a good place to order modchips was, I said a site I respected, someone else said chipdealer. I recommended he not order from chipdealer as they scammed me. I get a message from one of the ops at chipdealer, that said he'd permaban me if I talked **** about him anymore.

I said something in #xbox about how I was mad how #chipdealer required a +v , and I started talking to other people who hadn't get their orders from Chipdealer. These aren't the first customers of CD i've seen. I used to be in the channel all the time (begging for a refund/shipping info, would you believe it!) and I've seen people asking why they didn't recieve their product, why it was broken/dead and so on. My personal favorite was a guy who had been waiting 5 months for whatever he wanted (order or refund, I don't know).

So back to today in #xbox. We started talking about CD and how unreliable they were. Then an op from #xbox starts defening CD and how we didn't get ripped off (because he obviously knew EXACTLY what happened, just joining and all). And eventually, I start argueing with him on how they endorse such a company.

Well this lead to me being banned from every console discussion channel in IRC, and #psp.

And I just think it's sad, that such a terrible company can succeed because of the support of these channels.

Please, do not trust these people, buy from someone reputable. Netmech on this forum seems like a responsible guy, unlike CD who has a 12 year old running international shipping.

Thanks for reading

WARNING DO NOT BUY FROM CHIPDEALER.COM

They took my money and never sent me anything. I ordered 2 x3 chips and 1 DMS4 pro and havent received them 2 months later. I called left messages, joind their support chat, sent e-mails and spoke with EveloutionAuction on AIM (Owner of chipdealer) and they have done nothing. I also found out their shipping guy Whatnot on efnet is being charged with fraud (see below). They also sent me a nice reply to one of my e-mails letting them know I was not happy with their service. (See Below)

(Below taken from Whatnot's web site b.a.c.k.u.p.-.s.o.u.r.c.e.com)
Got Arrested...
Yes, it is true. I have two felony charges against me that involves theft of services and fraud schemes. The misleading sheriffs who I attempted to help have anal fucked me with a 12 inch dick.

It all started last wednesday, June 16, 2004 when I went to the mailbox ect. location to pick up some...

(72 Comments) Read More...
Posted By: whatnot On 01-06-2005 09:38 PM

****************************************************************
Fuck you

-----Original Message-----
From: TPSMC [mailto:Edited]
Sent: Friday, January 07, 2005 8:11 PM
To: Josh
Subject: Re: News about ChipDealer

Fuck you! I still havent received my order. I have called like a thousand
times, sent e-mails, joined your chat room, and even talked to
eveloutionauction on AIM. SEND ME MY CHIPS!!!!!!

----- Original Message -----
From: "Josh" <sales@chipdealer.com>
To: <Edited>
Sent: Friday, January 07, 2005 4:54 PM
Subject: News about ChipDealer


> Hi,
>
> I hope you had a pleasant experience with our company, and also hope you
> had a great Christmas and New Years.
>
> I just wanted to personally let you know about some new additions we've
> done to our site and a couple new specials you can't pass up.
>
> Since you've ordered, we have added a brand new shopping cart system,
> design, customer logon and live order status, live chat, and brand new
> additions to our staff.
>
> You can check out our new site at http://www.chipdealer.com/
>
> If you have concerns with your order previous to this new site, you can
> logon here http://www.chipealer.com/login.php
>
> We have added many new combos including XLCD and PRO Switch for Xecuter 3
> with FREE shipping, various accessories for Xbox and PlayStation 2, brand
> new skins, ect.
>
> Products in stock now usually ship the same or next business day as you
> order and I invite you to check us out again.
>
> We're glad to have you as a customer and you can reply to this e-mail with

> any questions you may have.
>
> There is no need to cancel or unsubscribe as you will only receive future
> e-mails if it is directly related to your order.
>
> If you are interested in receiving new specials and deals, or important
> news about our site-- you should consider signing up for our new mailing
> list located on our new site.
>
> Have a great day and take care,
>
> Josh
> ChipDealer.com

Would not use these guys again.

Ordered my X3. Their site said it was in stock. You know when you do not get any order status emails that they do not have it in stock.

Weeks passed. I cancelled my order. More accurately, I tried to cancel my order with many emails to any email address I could find on their site.

In the end, they sent the chip anyway (weeks late) despite my many attempts to cancel the order.

This story is not as bad as being ripped off (I got what I ordered), but this is not a very professional outfit and I will not use them again.

Ok ..the lies or whatever need to stop

If you have not received your order due to any technical or whatever problems were involved, drop by in the chat room and send me a msg and i will try MY HARDEST to handle the situation.
We are not a scam
We are not a fraud
And We do not take peoples money

NECTuR----of chipdealer

I've had 2 orders that took from 3 and 7 weeks to arive. These guys at CD are decent people but their speed and communication is horendous. And their pre-Christmas tactic of stating on their site that all orders before December 20th would arive before Christmas knowing full well they couldn't live up to that was down right awful.

Not in a million years can this site be reccomended until they get much faster, better organized and truthful.

By the begining of Febuary we will be all caught up.

Lies? how about the big banner on your site that promised delivery before xmas, you mean those kind of lies? I didnt even get a freakin email telling me my order wasnt going to be shipped until xmas eve!!! AND I MADE THE PURCHASE ON THE 16TH!!!!


Yes,
you ARE a scam
you ARE a fraud

I couldnt even get my money back despite the many emails and calls i made. Only when i sicked my bank on them did they credit my account. very poor business..... i hope you guys go under, which i think is going to happen very soon if not already. It's just a matter of time before your credit card accounts get yanked due to too many fraud complaints. CHIPDEALER.COM SUCKS!

Aren't you guys always behind? Because the first order I made was in September, long before the supposed console shortages. Took 3 weeks to arive and to top it off it was a referb with several of the case screws stripped that I had to drill off to upgrade my harddrive. Second order wasn't even a premod it was a system I sent to you to chip. That took 7 weeks....

Ordered a X3CE as well as a X3CP+X3LCD pre-order. Contimplating cancelling order ASAP, getting refund and going somwhere else after reading thsi thread. Shoulda read it before.