curiouscharles
Aug 14 2005, 07:07 PM
I ordered from them twice, and both times they've effed me over. Way back in the day I ordered an enigmah modchip from them, guy who I got to install it said it wouldn't work, turns out they sent me a bunk chip.
For some reason I ordered an xbit from them, just got it last week, fantastic, it came quickly (enigmah took 6 weeks, this took 4 days) but they didn't give the right cable for connecting my xbit modchip to its flash utility/dipswitch piece, god damn these people.
They had better send the proper connecting cables for free or I'll be royally pissed off.
Mental2k
Aug 14 2005, 07:48 PM
might it have been a good idea to check to see if they'd send you the stuff before complainin? Did you email them and tell them about your bunk chip at the time?
curiouscharles
Aug 14 2005, 07:55 PM
yeah i've emailed them, won't get a reply until tomorrow at least, but when one is sent an incomplete product i think one has the right to complain.
Mental2k
Aug 14 2005, 08:06 PM
to be honest do you not think it would be fair to let them give their point of view before you tell people not to purchase there. It's justified to complain if they snub you, but at least be fair to them, and give them the benefit of the doubt?
Did they do anythin about the bunk chip?
curiouscharles
Aug 14 2005, 08:13 PM
no they didn't, i can't remember why, that was 3 years ago heh
Mental2k
Aug 14 2005, 08:22 PM
Well fair enough complainin about that, i was re-reading my posts, sorry to seem a bit harsh, I have friends who have ordered off divineo and had no problems, I just thought it best to see what they do first, please post with any details on what they do when they do, I might avoid dealing with them if they treat them badly.
ninja friend
Aug 14 2005, 11:04 PM
This seems like some pretty crap advice. It's not as if you're saying that you let them know they had sent faulty/incomplete items and they wouldn't help- instead, youre slamming them without giving them a chance to fix the problem. That's pretty effing stupid.
By the way, I ordered an HD Loader for the PS2 from Divineo. Shipping was a bit slow, but otherwise, no problems.
Heet
Aug 15 2005, 05:12 AM
Ive been on these boards for years and all ive heard is how shitty the service is from them.
Mental2k
Aug 15 2005, 01:05 PM
lets see how they sort this before passing judgement
curiouscharles
Aug 15 2005, 06:54 PM
wow, if i could change the topic i would, they handled this very well, apologized, and are sending me the cables, now i feel really bad for reacting so harshly :/
Mental2k
Aug 15 2005, 10:32 PM
live and learn eh.
curiouscharles
Aug 16 2005, 08:19 AM
yeah i actually really want to change my topic name now, i feel fucking bad, they've been great with dealing with this issue, i'd definitely recommend them after this situation, they've changed since the 1st gen modchip days.
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