This is complete bs man this sucks. Another estra 50 bucks

I guess they went the PSP spiderman2 umd for the first million route.

50 bucks? Try 30 for a better Universal remote than the one included with the premium. You can even find it for as low as 23 at costco.com.

Yes, but with the PSP supply met demand before they pulled them. Pre-orders were at least filled.

well its nothing too harsh though, as the bonus media remote isn't all that useful and take it from me who has it.
The only good thing is you can turn on/off or open dvd tray and close it. You don't need to spend another 50 bucks.

It's more of the pricinple of the matter, MS is not giving people still waiting for the consoles what they were promised. MS is taking advantage of supply not being able to meet demand and calculating that it won't anger customers still waiting enough to have them not buy a 360.

ms is pissing me off they've been soo good and no their fucking up

I know there is a principle to all this, but MS came out and said at the beginning that it would only be included for a limited time. We all know that MS isn't meeting demand, but that is a whole different story at this point.

No, I think it's the same story, why would pre-orderers not think they would not be considered the initial customers?

Especially when MS went right up to launch saying supply would meet demand, knowing full well IBM could fab enough processors to meet that statement.

It isnt 100% that you will not get a remote with your premium system.

Actually, it's pretty essential if you're going to use it with the Windows Media Center Extender support built-in, that's why MS bundled it for early adopters who were much more likely to have a Media Center 2005 PC.



In a word, duh. MS is trying to make that very clear, I plan to fight back.

M$ said the remote will only be given away while supplies last, hence the Limited Edition

Yes, but they set what that supply of "limited" is, and I believe that to be fair to consumers it should at least cover the people that pre-ordered the console.

Ya but that doesnt mean that some people arent getting the remote. Didnt Best Buy have some but they were holding them until the 18th? Who knows?

How is MS not meeting demand and not including the remote in the next shipment in the same story? MS did not hold the pre-orders, stores did. Even though MS could not meet demand, it really isn't their complete fault that they couldn't meet pre-orders, like at ebgames and such. I know MS should have put out more units, but this hasn't happened and we have no way of getting around it at the moment. It isn't MS responsibility to make sure everyone that pre-ordered gets a remote with their unit. If MS help the pre-orders themselves, then I would hold it against them to make sure and try to get eveyone a remote.

Hence the problem, people are still waiting for their pre-orders to be filled and people lining up outside of BB may or may not get a media center remote. That isn't fair in the definition of an initial purchaser.

I heard about this a while back, but wasn't sure if it was true or not. What's really BS is the possibility that people who pre-ordered back in June who still haven't received their 360s yet may not have the version with the remote included. Now that's BS.

Who knows, maybe if you argue enough with the EB Games manager you have a chance of getting the remote.

God, would everyone quit their whining?
Yes, MS is givin us the shaft....
but yes, we are still going to buy a system when we
find one, we are going to love it, and what are you
planning to do to 'fight back'.... nothing.

Just sit back, play your XBox for a few more days, and this
will all be over.

Yes, a web site will be up later this night for MS to hear just that.

I hope they can fit a response in between the PSU and scratched disc coverage... this is bad PR they didn't need and I hope to make it as bad as possible for them. Hopefully, they will launch a web site similar to power cord swapouts and offer 360 owners a remote until supply meets demand and pre-orders are filled.



I refuse to accept that consumer activism and advocacy is whining, ever. The rest of your post does not make much sense to me, so I can't respond to it.



Yeah, right. I'll take my chances with MS, thanks...

The scratched disk problem... Just wondering there is a bigger chance of this problem if your Xbox 360 is standing up correct?

Well, please check other threads, lets keep this one to the remote problem right now. Most consoles when made vertical are at an increase risk of disc scratching.

ok...

MS said the remote was a limited edition and would be "while supplies last." They never came out a said that people who pre-ordered would get one, so it pretty much comes down to that.

As far as I remember, I never recall MS saying they would fill each stores pre-orders on the first shipment, or second even.

Well, yes, it is up to interpertation. I believe that general consumers would understand a limited edition while-supplies-last to mean that people that pre-ordered would be able to get it as would people that waited 16 hours in-line. Others will disagree, I intend to present my interpertation as the one the general consumer would accept.

The disk gets scratched if you move the 360 while the disk is spinning. Be it upright or on its side. It's just easier to make it wobble when it's standing up hence the warnings not to stand it up.

Yeah I totally agree that if you pre-ordered way back in may, that you would expect to be on the first shipment and get the remote...but this whole pre-order thing has been a big fiasco so there are some notable problems with how MS handled launch numbers. This whole remote thing is a problem that has stemed from MS not meeting demand.

Correct, and only MS can provide the fully equitable solution; by establishing a web site that will ship remotes to customers that want one until pre-orders are filled at all major sales-points.

Yes and that would be the ideal solution to all of this, and I don't oppose it necissarily but I do not really expect MS to do this, being the company they are. Also, I bet they think remotes are the least of their problems right now.

Yes, but if the media covers it, they might sing a different tune, it really depends on if it gets a lot of PR coverage or not.

MS just said that the included remote was limited. THey never said that all those that pre-ordered an XBOX360, and they never said how many there would be.

When they are out, they are out, live with it and stop being such an idiot. MS has no obligation to make sure everyone gets one.

MS sucks at life for not giving the people who pre-ordered their consoles what they deserve. Thay know they screwed up big time with the launch and dispite all the units sold for North America was reached they still owe people a console. And insted of going off to Europe and Asia, they should be sending those shipments to North America and fixing their screwup before conquering new ground.

Totally agree with you there. If you're willing to drop $400+ on a console, why not spring for the universal remote for $30 more... or just buy the small one off ebay for 5 bux.

http://cgi.ebay.com/BRAND-NEW-GENUINE-MICR...1QQcmdZViewItem

then what the hell is a retailer doing accepting pre-orders if they know they're not going to even be able to fill them!?

I totally disagree with you there. They said supply would meet demand, which means those that pre-ordered should have consoles with remotes. It is their fault for saying supply would meet demand, they should continue bundling remotes until it does.



They didn't, MS said to retailers supply would meet demand. They took that and said to customers that pre-orders would be filled.

I find it hard to believe that with everything that is going on (shortages, overheating, scratched disks) that this remote issue would be able to over power anyone of these issues in the media.

It was limited, and basically, thats all there is to it right now.

Fair or unfair, I don't see much concern about this issue from MS in the future.

Well considering you could pre order many months in advance, the retailer has no prior knowledge as to how many they would get at launch.

Pre-order issues should be taken up with the retailer, MS never really endorsed or mentioned these pre-orders before launch.



Ok, so if the demand was 2 million units, but they were only giving the remotes to the first million (for example) it is NOT MS obligation to include a remote to the other million.

MS said the remote was "limited" and they never had to tell the public what that number was. They have to right to decide when that cut off is, even is the consumer does not agree with it.

its a fucking small cheap plastic-ass-near-useless-cause-the-controller-is-wireless remote.
if the dvd drive was limited then you can get pissed.

You are my new best friend! lol

Folks, I can see many disagree with my position, I really do not have more time to run around in circles talking about this, I will be posting later tonight with a web site that expresses consumer frustration with MS over this, hopefully that will address most of the concerns of people who feel MS is not obligated to provide remotes to customers.

.... or MS could have not put in a remote at all...

Or MS could have just given one to you. We can what if all day long, it is not a productive use of time.

Ok here is the bottom line...

MS was never obligated to include this remote. They chose to include it as a free extra.

This is like arguing about buying a box of Coca Puffs that has 25% more free, then going to buy more and it being back to its ORIGINAL size.

This is a rather pointless argument. It's limited edition, which means not everyone is going to get one, even preorders.... that's just the way it works.

It doesn't have to work that way, that's what I intend to change.

I will post again later tonight when the site is done, the domain and hosting are ready-to-go.

Yeah, its not MS's fault that EB Games or where ever you ordered your console from didnt get your order in. The only possibility of getting the remote would be arguing with eb games.



Yeah, you could buy one off ebay for that much but then you would have to pay an extra 15$ for shipping.

Of all the things to get bent out of shape about, this really takes the biscuit. I haven't had such a good laugh in, oh, hours. Nice thread.

This is shitty ms is just fucking up in everything like disks getting scratched, overheating problems, glitches, not keeping up with demand, etc. Why the hell would they give out soo many 360s while they could of sold all those and probly made money at least, but no they go and give thousands of 360s this sucks man.

I just hope mine doesnt run into any problems..... Well I am done with this thread, no controller not MS's fault its the stores fault.

Hands down best analogy

I'm cukoo for cocoa puffs.