My friend has a 360, should still be under warranty, but it no longer turns on. Tried another power supply and no-go.
Told him to just call MS since its still under warranty. Next time I asked about it, he said he would need a receipt.
Is that true? I've never dealt with warranty claims from MS. He bought it from Wal-Mart in December 06 and since lost/threw away the receipt... I figured once they put the serial number into their database to check warranty status they would replace it with or without original purchase receipt.
Can anyone confirm/deny the need of a receipt? Or if there is some way he should go about doing it.
I'd much rather him go through the MS warranty process since its a fairly new console before I open it up to attempt to fix it.